How-to • General
Managing your Account
Editing or changing account details.
How-to • General
Change or Reset your Password
Learn how to reset your password or create one for HOLLYFY if you’ve been logging in a differently.
How-to • General
Edit your Account Settings
You can edit your account settings, as well as some information on your public profile, from your Account Settings accessible from the primary menu.
How-to • General
Changing your Email Address
You can change or add an email address in your profile
How-to • General
Changing your Phone Number
You can change or add phone numbers in your profile.
Deactivating or Deleting
How-to • General
Deactivating or Deleting your Account
Temporarily deactivate your account and reactivate it later, or you can permanently delete it.
How-to • General
Can HOLLYFY Deactivate my Account?
Yes. Learn why and when HOLLYFY may limit, suspend, or deactivate your account.
How-to • General
What does it mean if HOLLYFY closes my account?
Find out what you can and can’t do if your account is closed.
Notifications
How-to • General
Managing your Notifications
Manage email, text, phone, or push notifications in your account’s notification settings.
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Missing Email Notifications
You might miss an email notification if your account has an incorrect email address or outdated notification settings.
Referrals
How-to • General
Can I refer someone to join HOLLYFY?
Send a referral link to your colleagues, and when a colleague uses it to join HOLLYFY, they’ll get credit applied to their first qualifying transaction and you’ll get credit applied as well.
How-to • General
How do I transact with credit from referrals?
Qualified credits are automatically added to your account. Your credit will show on the checkout page when you pay for your next collaboration.
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Why didn’t I get my referral credit when I signed up for HOLLYFY?
Your referral promo should automatically show on the checkout page when you pay for your first qualifying collaboration.
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Why didn’t I get my referral credit when I signed up for HOLLYFY?
Your referral promo should automatically show on the checkout page when you pay for your first qualifying collaboration.
How-to • General
How the Ambassador Program works
Ambassadors recruit and support hosts new to HOLLYFY, and help people all over the world discover the benefits of collaborating.
Need Help with Your Account?
Reach out with your account details, issues that need guidance, and we’ll provide some suggestions.