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How-to • General

Change or Reset your Password

Forget your password or having trouble logging in? We’ve all been there. Reset or create a new password for your HOLLYFY account.

 

Reset New Password:

  1. From the Login screen, go to the reset password page
  2. Enter the email address you use for HOLLYFY
  3. Click Request New Password
  4. Open your email from HOLLYFY, follow instructions.
  1. From the Login screen, go to the reset password page
  2. Enter the email address you use for HOLLYFY
  3. Tap Request New Password
  4. Open your email from HOLLYFY, follow instructions.

If you’ve requested the reset link more than once, make sure you’re using the right email address. You may also need to disable your email service’s link preview (eg/ Outlook) or mail-scanner feature, which could cause the link to expire before you open it.

Change your Password

If you know your current password, and you want to change it:

  1. Go to Account Settings > Security
  2. Next to Password, click Edit
  3. Enter your current password
  4. Enter and confirm your new password
  5. Click Save
  1. Go to Account Settings > Security
  2. Next to Password, tap Edit
  3. Enter your current password
  4. Enter and confirm your new password
  5. Tap Save
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