Help Center

Frequently Asked Questions

Profile & Settings

Getting Started
What do I need in my Profile?

Basic information to ensure you accurately represent yourself to the community.

You’ll be asked to provide information that represents you and the company you work for to the community on HOLLYFY. Keep it simple.

  1. Add your first and last name.
  2. Include your current job title
  3. Add your company’s name
  4. Your work email address. This is IMPORTANT. You will receive matches, recommendations, proposals and offers to help you succeed.
  5. Image. Upload an image of your company’s logo as well.

Want to get ‘Verified‘?
Check out ‘How do I get verified?

How do I get verified?

Verification provides potential partners an added layer of security when they’re interested in working with you. 

What you’ll need:

  1. Valid email address. Confirm your work email address.
  2. Valid phone number. Confirm your phone number. 
  3. LinkedIn profile link. This helps verify your credibility.
  4. Active Payment Method. eg/ credit card or bank account.

Your Profile

What image should I use?

Use the logo of your company for your profile image. Upload a vertical thumbnail image size no larger than 400kb. (image: shape of a poster)

File type: Either .jpg or .png

Images tend to get more attention.

Download a thumbnail .psd file to get started.

Do I need to get verified?

No. You can use the platform without getting verified.

Verification is, however, an important feature when other members are reviewing people to work with. This allows users to better understand who takes the the work seriously enough to complete the verification process.

If you decide not to get verified, you can still work with other members. They just may ask for this information on their own.

What information is required?

In order to utilize the benefits of HOLLYFY, these are the required elements:

  1. Verified Email
  2. First & Last Name
  3. Job Title
  4. Company you work for
  5. Active Showcase Page and listings 
What do you do with my information?

The information you provide is used for machine learning to best match you with relevant partners.

We do not sell information to third-parties without your consent.

Membership Settings

How do I upgrade my membership?

Upgrade your membership in your ‘Account Settings’.

Go to the ‘Membership’ section and choose the plan that best aligns to your goals and needs.

How to upgrade membership

How do I downgrade my membership?

Downgrade your membership in your ‘Account Settings’.

Go to the ‘Membership’ section and choose the plan that best aligns to your goals and needs.

How to downgrade membership

How do I cancel my membership?

Cancel your membership in your ‘Account Settings’.

Then go to the ‘Membership’ section and select ‘Cancel Account.

How to cancel membership

    Login Information
    How do I change my password?

    Change your password in your ‘Account Settings’.

    Go to the ‘Profile’ section and select the ‘Account management’ accordion.
    Choose ‘Reset’ your password.

    How to change password

    Payment Methods
    How do I add payment methods?

    Add payment information in your ‘Account Settings’.

    Go to the ‘Payment Methods’ section and select ‘Add Credit or Debit Card’ or select ‘Add Checking Account’. Follow the steps.

    Add payment methods

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