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HOW-TO • General

Managing your Notifications

You can choose how you’d like to receive your alerts in your notification settings. Options include: phone calls, texts, notifications on your HOLLYFY app, or emails.

In this article:

▽ Types of Notifications
▽ Turning off Notifications
▽ Receiving Important Info

Add ‘support@hollyfy.com‘ to your Email Contact List.

Ensure your don’t miss important email notifications. Some email providers may route important emails to junk/spam/trash folders.

Types of Notifications

  • Messages: Communication from Creators or Advertisers
  • Reminders and suggestions: Collaboration reminders, helpful tips to improve your integrations, and other messages related to your activities on HOLLYFY
  • Promotions and tips: Coupons, promotions, surveys, product updates, and inspiration from HOLLYFY and its partners
  • Policy and community: Updates on related laws and advocacy efforts in your region
  • Account support: Messages about your account, collaborations, legal updates, security and privacy info, and customer support requests

Turning off Notifications

You can turn off most notifications in your notification settings. You can also:

  • Emails: Click Unsubscribe in Promotions and tips or Policy and community email
  • Text (SMS): Reply STOP. To start receiving them again, reply START
  • Phone: Ask the caller to remove you from the HOLLYFY call list

Receiving Important Info

There are some important notifications that can’t be turned off. You don’t want to miss notifications about:

  • Collaborations / Integrations
  • Account activity
  • Legal updates
  • Security and privacy notices
  • Customer service requests

In some circumstances, like if we can’t reach you by email, we may need to contact you by phone or in some other way.

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