Community Policies • All
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Cancellations mess with advertisers’ plans and can reduce confidence in our eco-system, so as a Creator you should do your best to fulfill all confirmed collaborations and integrations.
There are certain extenuating circumstances where there are no adverse consequences to canceling.
In this article:
? Cancellation fee
? Public review
? Account suspension and deactivation
? SuperStar status
If you cancel a confirmed collaboration, a fee will be deducted from your first payout after the cancellation. The amount depends on when you accepted the collaboration and how soon before the start-date you canceled it:
- More than 7 days before start-date, $100 will be deducted from your next payout
- Less than 7 days before start-date, $200 will be deducted from your next payout
If you cancel before the start-date, an automated review will be posted to your showcase page indicating that you canceled one of your collaboration. These reviews can’t be removed, but you may be able to write a public response to clarify why you needed to cancel.
If you cancel on the start-date or later, advertisers can choose to leave a public review on your showcase page.
Account suspension and deactivation
If you cancel 3 or more collaborations within a year, we may suspend or deactivate your showcase page.
Don’t chance losing your SuperStar status. You must continue to meet the SuperStar requirements during each assessment period, including maintaining a 1% or lower cancellation rate.
While these guidelines don’t cover every possible scenario, they’re designed to offer general guidance on HOLLYFY’s community policies.
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Hire specialists to manage your account, find advertisers, coordinate projects, oversee scheduling, and offload some of the responsibilities.
Hire specialists to manage your account, find content creators, coordinate projects, oversee scheduling, and offload some of the responsibilities.
How to maintain SuperStar status on HOLLYFY. Keep your special privileges and reap the rewards of your ongoing efforts.